Recently members of our community have been experiencing power outages without any reasonable explanations from DTE. These outages occur at all times of Day and night, lasting from seconds to hours at a time when sometimes weather is being an issue and other times there is no reasonable explanation.
The Board of Directors and our Management company have been in contact with Lombardo Homes as well as we have been in contact with DTE regarding this issue. The power problems that our community has experienced are not due to Lombardo connecting new homes to our grid, but most of the problems have been caused due to circumstances outside of our all of our control.
The best way that we have figured out how to resolve these issues on a more permanent basis is that if everyone within the community who is being affected by these outages were to contact DTE and lodge a formal complaint regarding the service quality. This is the only way that a large utility like DTE will take notice that there is a problem within our community and then devote the resources to solving the problem.
I urge everyone within our community to report every single power outage, low power, brown out, etc. to DTE when it happens. Please call 800.477.4747 and reference the number 86271246 as well as being persistent with DTE about the quality of service that we have received this year. I will personally attest that this year’s power distribution has been the worst that I have experienced ever snice I moved into the community on June of 2006.
TF President, Board of Directors